Policy

 

We hope you enjoy your shopping experience with us. Your satisfaction is always our first priority. Please feel free to contact us by emailing us to: portaromanaonline@gmail.com 

Our Return Policy is as follows:

    • You may return all products within 10 days (from the date you receive the items) of delivery for exchange or refund. The original dress and tag should be intact, not be damaged.

    • Items on this website that are considered to be on  "Sale" or "Final Sale" are therefore ineligible for return or exchange.

    • Return shipping costs are the customer’s responsibility.
    • Refunds are refunded back to the original form of payment.